Gull Card FAQs
What is the Gull Card?
The Gull Card is a multi-functional card that serves as your free, official
Salisbury University University ID. All faculty, staff and students should carry
their Gull Card with them at all times while on campus. Your Gull Card is
necessary for accessing services at Blackwell Library, Maggs Physical Activities
Center, residence halls, computer labs and other services throughout campus.
Your Gull Card may also be used as a debit card, a prepaid declining balance
account that enables plan participants to make cash-free purchases at all campus
locations that accept the Gull Card and participating off-campus merchants.
Where do I get a Gull Card?
The Gull Card is issued at all on-campus orientation sessions. The Gull Card
Office is located in the Commons Building (CB) Room 036.
Cards may be obtained by any registered student or active employee during office
hours. Your initial card is free. A replacement fee of $25 is charged for all
lost or stolen cards. Cards that malfunction with no
apparent damage are replaced free of charge. You may contact the Gull Card
Office at 410-543-6053 or by email at gullcard@salisbury.edu .
Where can I deposit money on my Gull Card?
There are various ways to make a deposit to your Gull Card account.
1. Twenty-four hours a day, from anywhere in the world, you can make deposits by
visiting our Web site. For step by step instructions click here. Visa/Mastercard
ONLY.
2. Mail your initial
deposit (check ONLY), payable by check to SU (minimum $25) or through Visa or MasterCard
(minimum $50) to the Cashier's Office, Salisbury University, Salisbury, MD
21801-2195.
3. Additional cash deposits may be made at all CVC (Gull Card Cash Value Station) locations.
CVC locations require a $1 minimum deposit. CVC machines
are located in Blackwell Library and the Commons, adjacent to the cashier's
stand.
4. In-person deposits (cash/check ONLY) may be made at the Cashier's Office, Holloway Hall Room
219.
What happens to the money on my Gull Card from semester to semester?
Money deposited onto your Gull Card transfers from semester to semester and can
be used over the summer as well. If you were to graduate or withdrawal from the
University you can fill out a form available here in the office. This form would
then be submitted to the Cashier's office and processed. You should receive a
check for the full amount within six to eight weeks.
*Dining Dollars do not transfer over and must be used up by the end of each
semester or will be lost.
What do I do if my card is Lost / Stolen?
NEW FEATURE...You can now invalidate your card online. Click here to get to your
account. Click here to get instructions on how to access your online account.
Call the Gull Card Office immediately at 410-543-6053. We will promptly
invalidate your account and protect your funds from unauthorized use. If we
cannot be reached, please notify or University Police at 410-543-6222.
Please visit the Gull Card Office for a replacement card. You will not be
responsible for any purchases that occur after official notification has been
received by one of the aforementioned offices. There is a $25 replacement fee
for each Gull Card.
What do I do if I lost or forgot my account password?
First click on the Lost Password Option on our Gull Card Web Page. If a new
password is not email to you within a half hour please contact the Gull Card
Office by calling 410-543-6053 or sending an email to: gullcard@salisbury.edu.
We will then have your account reset and contact you. After we contact you to
let you know that your account has been reset you will then have to register as
a "new user" on the web site to obtain a new password.
Can I get Cash off my Gull Card?
At this time, you are not able to take cash off of your Gull Card. If we were to
"payout" cash the Gull Card program would technically be functioning as a bank.
In doing so we would need to conform to banking regulations. If this were the
case, we would need to initiate several fee structures to support such an
endeavor.
What do I do if I think I have an incorrect charge on my account?
First you would want to log on to your Gull Card account via our web page and
choose the Activity Check option to get an up to date list of your transactions.
If you still believe that there is an incorrect charge on our account or don't
understand certain charges on your account, please contact the Gull Card Office
by stopping by the Commons Building Room 036, calling 410-543-6053 or sending an
email to gullcard@salisbury.edu .
Why are there no Super Markets or Gas Stations that take the Gull Card?
There are currently over two dozen off-campus merchants who accept the Gull Card
( please check the list on the home page), and we are currently working on
adding more merchants to that list. Currently all off-campus vendors are
assessed 5% of their gross monthly sale.
Super Markets and Gas Stations don't maintain a profit margin to support a 5%
share. The University is reviewing the possibility of " Service Provider"
contracts. These targeted vendors may negotiate a different rate based on
University needs.
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